I have worked with the Tracker dental software program for more than 20 years. ... read moreI have worked with the Tracker dental software program for more than 20 years. Tracker is "user friendly". It provides me with simple and efficient options to track all the necessary data and categories that are significant to my job as an office manager. Tracker is constantly being upgraded and expanded to meet changes in dentistry and in technology, If I have a question or on the rare occasion that I have a problem, the support team at Tracker is friendly, quick and knowledgeable. Tracker makes my work day easier....every day! read less

Great technical support team, Dan recently went above and beyond to fix a claims submissions... read moreGreat technical support team, Dan recently went above and beyond to fix a claims submissions issue. Overall, everyone at Tracker, from Admin to training personnel have been professional and helpful. Great response times too. read less

I have been using Tracker since 1999. I recently upgraded to Tracker 11 and it... read moreI have been using Tracker since 1999. I recently upgraded to Tracker 11 and it has made all the difference to our clinic. The training/support from Dalita was awesome. Her vast knowledge jump started us into utilizing the program more efficiently. The follow up training with Theresa was awesome as well.

Both trainers are knowledgeable, fun to work with and encouraging. I highly recommend this software program and these two ladies- enthusiastic personalities and left us feeling it was money well spent. read less

We had another phase of training for our new software Tracker. This software continues to... read moreWe had another phase of training for our new software Tracker. This software continues to impress me!! Our training was with Adina & she was in a word awesome!! She explained everything in a clear & concise manner, she even had many helpful ideas that we could implement to make the transition to paperless easier!! We all felt much less intimidated afterwards. Thank you Tracker & Adina for your continued excellent service.. read less

I am new to Tracker and have had the most wonderful experience with your support... read moreI am new to Tracker and have had the most wonderful experience with your support staff. Joanne has gone out of her way to help! Thank you for making this new challenge so smooth. read less

Tracker support is always exceptional (thank you especially to Dan and Nick). They are quick... read moreTracker support is always exceptional (thank you especially to Dan and Nick). They are quick to return calls and guide the user through the necessary steps to resolve any issues. I highly recommend the program. read less

We have been partnered with The Bridge Network since 2002 and they are a great... read moreWe have been partnered with The Bridge Network since 2002 and they are a great company to deal with. Their technicians are fabulous and their trainers are fantastic. We had a "glitch" recently and the technical team never gave up until the solution was found. (Thanks Dan!) We are a large office and very busy so timely solutions are imperative....that is what we receive from Tracker everytime! read less

Over the past 20+ years we have been assisting numerous dental practices across the Greater... read moreOver the past 20+ years we have been assisting numerous dental practices across the Greater Toronto Area with their IT needs. Our experience using Tracker as their practice management software of choice has been nothing short then outstanding. John and his team are always there to support you and goes above and beyond their standard offerings. Keep up the good work! read less

Overall, a great choice for dental practice management software and they continue to improve and... read moreOverall, a great choice for dental practice management software and they continue to improve and adapt over the years. My father used an earlier version of their software and liked it over the last few decades. read less

Adina was very knowledgeable with Tracker and the clinical side of the software, which our... read moreAdina was very knowledgeable with Tracker and the clinical side of the software, which our team greatly appreciated.

I would recommend a small group for training sessions in the future to ensure more one on one training with each team member.

We are looking forward to our 6 month follow up session, where Tracker can audit our successes and area's in which we could benefit with additional training. read less

Our clinic has had an amazing experience with Tracker. They have helped us... read moreOur clinic has had an amazing experience with Tracker. They have helped us set up our Pediatric Dental office. Michael and Jessica have provided us with excellent customer service. They make themselves available when needed and are quick to respond to issues. We would recommend them without hesitation! read less

I call Tracker all of the time. I spoke with Nick from Tracker today he... read moreI call Tracker all of the time. I spoke with Nick from Tracker today he is amazing!! I love the software and the other support members are helpful. Fast and reliable service is expected and is received from Tracker! read less

Thank you Nick -Amazing service!!! If you need someone to help you Nick is the... read moreThank you Nick -Amazing service!!! If you need someone to help you Nick is the one to ask for. He is extremely knowledgeable, kind, very patient and most of all resolve your issues. Thanks again Nick! read less

We have used Tracker for the last 7+ years and have used both Tracker 10... read moreWe have used Tracker for the last 7+ years and have used both Tracker 10 and 11, so I've seen many great changes and improvements with the software. We've transitioned from 1 office to 3 offices, and merging the database together earlier this year. John was awesome with helping us with the big merge! He was always there to make sure we had a smooth transition. When we have any issues and he's not available, he's quick to redirect us to another tech on his team - Greg and Steve - who are also very knowledgeable and helpful! We highly recommend Tracker as it's very user-friendly and there's so many features that come with the software that I am still learning about today. read less

I spoke with Nick today from Tracker support! He is amazing and was able to... read moreI spoke with Nick today from Tracker support! He is amazing and was able to help me with a bulk insurance cheque I was having problems with. I love tracker support always so helpful and friendly when I call! Thanks guys! read less

I deal with Tracker Support quite frequently and they are always super helpful. I had... read moreI deal with Tracker Support quite frequently and they are always super helpful. I had Nick help me today and it was probably the best conversation I've ever had with a Tracker Support Staff. He was able to fix my issue quickly and was a pleasure to talk to! He was personable and funny. Thanks for all your help Nick! read less

Nick went above and beyond in helping me with my accounting dilemma. He was extremely... read moreNick went above and beyond in helping me with my accounting dilemma. He was extremely pleasant and very knowledgeable. Nick stayed on the phone until I was comfortable to proceed without him. A big THANK YOU! read less

We just set up a Pediatric Dental practice and would highly recommend Tracker. The program... read moreWe just set up a Pediatric Dental practice and would highly recommend Tracker. The program has so much to offer from clinical and business standpoints. It is user friendly and helps us to be more efficient. The customer service has been excellent from demo to training. Michael has went above and beyond to help us. Jessica is a skilled, friendly, patient and excellent trainer. The team as a whole is professional and very customer service oriented. read less

We converted to Tracker in 2016 and Tech support is always very friendly, knowledgeable and... read moreWe converted to Tracker in 2016 and Tech support is always very friendly, knowledgeable and helpful. Calls are returned within a reasonable time. John always gets back to me. I would recommend Tracker to other Health Professionals. read less