Patient Communication

Attract and retain more patients with eServices

Mobile Confirmation Agent

With our eServices, remind and confirm upcoming appointments through text messaging or email.

eForms

Decrease wait times and increase productivity. With our eForms service, patients receive an email and have access to a portal, where all required forms are presented and can be completed in advance.

Online Booking

Patients can book their upcoming appointments on the internet and schedule their appointments at a time that works for them. Giving patients the ability to book online reduces the risk of having them reschedule an appointment, ensuring you always have a full schedule.

Two-Way Texting

Free up your phone lines and communicate with your patients through text messaging. Send text messages directly to your patients’ mobile number.

5 Star Review

Tracker’s 5 Star Review will drive positive online reviews by allowing your existing, most satisfied patients to post reviews. Word-of-mouth referral is the strongest marketing tool for dental practices. Patients say online reviews are just as important as a dentist’s credentials. Our 5 Star Review will most definitely help to promote and gain new patients for your practice.

Virtual Waiting Room

Thirty (30) minutes before your patient arrives, a text goes out asking patient to text back “ARRIVED” when they arrive and to stay in their vehicle. When office is ready for patient to come in, the office texts them to come in. This is managed by flow states.

Automated Embedded COVID Screening Form

When a confirmation goes out, Tracker will also create a Covid screening form invite. When patient confirms, they are then auto redirected to the COVID screening. Tracker Today will also let you know ahead of time (2 days forward), which patients still have not been screened, so you can follow up.

Caller ID

With Caller ID, when a call is received, a pop-up in Tracker will appear with the phone number and name of the patient. Accept the call and Tracker will pull up the patients profile on your screen. You can also call patients directly from Tracker. Integrates with Wild IX and 3CX phone systems too!!

See how it works please watch the video.