Practice Management

An easy and efficient way to improve efficiency and grow your practice

Schedule

Tracker’s scheduling is flexible: you can design your own schedule and work simultaneously with multiple fully-functional schedules. See appointments for a full day, a week-at-a-glance, or a month, and use Schedule Grouping and optional schedule Templating for optimal scheduling efficiency.

Contacts

Keep all of your practice contacts in one place including your professional and vendor contacts. We make it easy to update contact details and update methods of communication. Patient and office communications are stored for reference.

Insurance

The fact is that insurance payments make up a large volume of practice income and it is easy to see how time consuming it is to manage dental insurance claims.  We make it easy to track insurance usage and enable you to know if a claim is successful. Keep EOBs and adjudications in a historical record and have invoices update automatically based on the information provided.  Family insurance is fast and easy to configure enabling front office staff to work on other tasks.

Invoicing

Gain the ability to send claims digitally to insurance companies from the treatment plan or invoice. Sending claims digitally aids in reducing the number of rejected claims by verifying the information that all critical components are correct for your claim.  Everything you need to complete a claim, including digital x-rays, periodontal charts and photographs, are attachable through our practice management software.

Tracker Messenger

Keeping connected is important and we make it easy for offices to communicate.  With a few simple clicks, staff can send messages to each other without having to leave their desk.

Ortho

Tracker offers much more than simple Treatment Planning and Invoicing. Each treatment plan status is tracked from the initial diagnosis, through insurance submission to completing the treatment which automatically creates the invoice. Tracker gives you the ability to attach a scanned remittance, save estimates and Insurance Submissions and automatically maintains all EDI responses.

Treatment Planning

Tracker incorporates a comprehensive Treatment Planning feature that allows you to easily re-organize a plan and record a patient’s acceptance of individual phases of treatments. The status of each group or individual procedure code, ranging from recommended/elective to completed/declined, can be tracked. If the patient accepts any part of the treatment, you can automatically create an invoice for those procedures. Treatment Planning is tightly integrated with our Appointment Manager so pending appointments can be made based on the patient’s treatment plan for easy tracking. Treatment plans are created and updated from Charting.

Patient Check In

Have front and hygiene staff work efficiently.  Patient check-in notifies hygiene staff on the patient arrival and staff members can follow the patient flow from arrival to chair to departure from the office.  Notifications show directly on the schedule and as a pop-up.  With Tracker, patients can check in via a kiosk, freeing up reception staff.

Patient Retention

Repeat customers are important to any business and we ensure recall patients come back.  With retention reports, your practice can ensure patients have follow up appointments booked and do not fall dormant. 

Production

Knowing the ins and outs of  your practice enables management and business owners to make informed decisions.  With Tracker your practice will know what Treatment Plans require follow ups, which accounts and insurance remittances are behind on payments, and how well your staff are functioning.