Blog

Last month, we were very fortunate to have Dale Tucci, from Dale Tucci Coaching, join us as a guest speaker. As a seasoned dental practice...

As a follow-up to the recent webinar I spoke at, the following blog is a summary pertaining to measuring practice performance in a GP practice....

Lately, seems like everyone is talking about contactless and touchless payment, so it would be good to first define what the term “contactless...

Wonder why reports are so important? They provide us with important information that is key to a successful practice.  We often get asked if there...

If you’re wondering what the hot topic of discussion is these days, then here is it: Infection control protects staff and patients, if we all do our...

The pandemic has thrown everyone’s recall process into chaos. Months of appointments were cancelled and many patients are not ready to come back....

Text messaging has increasingly become the preferred form of communication and it is crucial for practices to successfully communicate with patients...

When looking for ways to improve the overall patient experience, one of the key elements we focus on is communication.  It is a well-known fact that...

​I received an email the other day that made my Tracker Senses tingle. An office was discussing the proper way to setup a generic “Dental” user in...

As a software trainer, one of the most satisfying part of my job is seeing the “lightbulb” go on for my clients. The moment when I know they “get...