Your phone system is likely the oldest and most neglected piece of technology in your office. In most cases, your phone system was an afterthought in the build and design process of your practice and it likely came down to convenience and/or cost. Despite that, there is a very good chance that you are overpaying for a phone system that lacks modern functionality. Most people are not aware of Tracker’s ePhone integration, which allows your phone system to communicate directly with Tracker. What does this mean? Imagine when your phone rings, that Tracker pops up a small screen showing you who is calling and providing you an instant snapshot of that patient’s account. Do they have balances? Any appointments? Family members? Outstanding treatment? All automated and instantaneous! Outbound calls with the click of a button. What’s more, is modern systems include things like a smartphone app which allows remote administration, which allows changing phone greetings on the fly for example, redirecting calls to the smartphone if the office phones are having technical difficulties and offsite voicemail monitoring. Other bonus functionality includes voicemail transcription to email, so checking voicemails is a thing of the past, and performance reporting, so you can get Key Performance Indicators such as live calls.
In summary, here are the benefits of a modern phone system with Tracker ePhone:
- Tracker ePhone Integration (Click here to watch a video demonstration!)
- Smartphone app for remote workers and other benefits
- Sophisticated reporting for Performance Analytics
- Save Money!
What are the next steps? First, find out how much you are paying every month for your phone system, then give us a call. We can connect you with installers of compatible phone systems who can give you a quote. You might find your phone bills cut drastically while enjoying the benefits of a modern phone system. It’s a win-win!
To find out more, call us at 1-800-922-7434 ext. 1 or email [email protected].