Two Way Texting

Tracker has the option of allowing you to engage in 2 way texting with your patients. Currently, when a patient sends an invalid text, they are given an automatic text response asking to call the office. This happens, for example, when a patient tries to respond to a text message to reschedule or cancel. For many offices, this is preferable. However, some offices prefer to receive the incoming text and then provide a live response. 2-way texting allows you to do this. The video demonstrates the benefits of 2-way texting.