The only Practice Management Software
you’ll ever need

Ky is very proficient with Tracker and helpful with all our questions!

Fast service, easy to use software, fantastic staff!

Let me start by saying that Tracker is one powerful software. Yes, it takes some attention to detail to get those reports just right, but once you really dive into its capabilities, it’s like unlocking a secret weapon that seriously cuts down on so much back-end work. The more you learn, the more you realize just how much it can do—and it’s worth every second spent getting to know it. One of the best parts? It’s Canadian! 🇨🇦 I love supporting a local company, and their customer support is nothing short of legendary. We’ve only had amazing experiences, and whenever we’ve needed help, Jerome has been an absolute rockstar. The guy knows Tracker inside and out—he’s basically a Tracker wizard! No matter the problem, he has a solution, and he does it with a great attitude every single time. If you’re looking for dental software that’s powerful, reliable, and backed by a team that genuinely cares about your success, look no further. Tracker has made our lives so much easier, and we couldn’t be happier with it!

Fairly new to using tracker here at our clinic, I just wanted to give shout out to Nick D every time I call for some help, this guy is a superstar, he jumps on my computer and is so helpful showing me step by step how to trouble shoot my issue. He is very patient, kind and has a great sense of humor. I cross my finger every time I call that he answers the phone. He is a TOP performer within your company hands down, you are very lucky to have him apart of your team. If I could give him 10 stars I would.

Had in office training with Alissa today, helped my office set up e forms. She had made this process so easy to understand and this system is very user friendly. I cant believe I wait so long to switch over to e forms . Thank you Alissa for answering all my questions and quick response times for any support issues I have after you left .

On behalf of Sprout Kids Dentistry we would like to thank Adina Algra (from Tracker) for a great training session! It was very helpful and informative. Everything was explained in detail. It was our please to have you join us.

I jumped into a new role and had the pleasure of training with Stacie. Stacie has been very patient, quick to respond and supportive. She is very calm and methodical in her approach to training which I am very appreciative of. I'm excited to get deeper into the program to learn more. Thank you Stacie!

knowledgeable and fun to learn from

Tracker dental software and tech support are the best in the business. The tech support team is effcient and always resolves any question or concerns in a professional and timely manner. I would highly recommend Tracker. Special thanks to Dan for always delivering 110% tech support when needed!

Tracker Support is likely one of the most reliable and thorough support services I have used. Throughout our time using Tracker software, we've encountered many intricacies specific to our clinic. This means individual attention & care is needed, and always received. They rarely apply blanket solutions, and work collaboratively to ensure issues are resolved in a complete manner. Ky is an especially detailed and patient CS employee and absolutely deserves a shout-out! 🙂

well-structed, interactive and making complex parts easy to understand

Theresa is amazing! Easy to talk to and explains things in away that is easy to understand for a beginner like me.

Our office switched to Tracker April 1, 2024. As always at the beginning there are many challenges you encounter especially after 20 years being on a different software. This software has great features and highly recommend this software to anyone. Tracker support has been amazing but one person who has always gone above and beyond is Maria C she has always been so helpful and patient with us, we are always so so happy when she picks up the phone.

Trainers are helpful and knowledgeable. You can rely on them.

Had a pleasant experienced with Maria, she had so much patience helping me with an ongoing technical issue and she finally fixed it for me. I appreciate all the help of the support people.

We are so happy with rep. Maria-C, she is the best one. Thank you for your support and knowledge.

I recently had the pleasure of working with John L to purchase subscription to Tracker Subscription for EDI (Electronic Data Interchange) system, and I cannot speak highly enough of the experience. From the start, John demonstrated a deep understanding of our business needs and expertly guided us through the options available, ensuring we selected the best solution tailored to our requirements. What stood out the most was John’s exceptional communication skills. They were always responsive, thoroughly explaining each step of the process and addressing all of our questions with patience and clarity. Additionally, their knowledge of the tracker’s capabilities and how it integrates with our existing EDI framework was truly impressive. Not only did he provide an outstanding level of service, but they also went above and beyond in making sure our setup was seamless, offering valuable advice and ensuring we were fully supported throughout the entire purchase journey. If you’re looking for someone who can provide not just a product, but a comprehensive, customer-centric experience, I highly recommend working with John from Tracker. Their professionalism, expertise, and commitment to customer satisfaction are unparalleled. Thank you, John Legourdas, for making this an exceptional experience! Best regards, Eugene .A. Fridman Denturist Professional Corp Eugene Aaron Fridman DD

Ky was very helpful in my support call today- taking time to explain things and showing me shortcuts accordingly. I appreciate the knowledge and explanations. I consider myself a high level tracker user and he was armed with knowledge to support my advanced questions. Thanks Ky

Called Tracker technical support early on a Saturday morning as our clinic was having issues. Within minutes I received a call back from Neil the tech and he helped solve our issue in a speedy friendly manner. Really appreciated that tech support was open on a Saturday and that they call back so quickly. Thanks again Neil

The bridge network team is very supportive and quickly responds to calls. Trainers and support member are very tech savvy and knowledgeable. Highly recommended.

Thank you Nick for your undivided attention and support! It was a pleasure speaking with you today!

Nicholas has to be the fastest, best tech in the game. AMAZING support 🙏🏼

Am loving the ongoing training provided by webinars from Tracker. They have a wonderful team of experts always ready to help when we call support. Good job Tracker team !

Theresa was really awesome! She’s very personable and gave us very comprehensive training that was applicable to everyone in the office, we’re all very excited to utilize the software and work smarter!

Teresa is so professional and knows her stuff! We recommend her to everyone.

I needed help with my Google reviews, Adrian helped me in a timely manner, just fast and reliable service. Love it!!

Nick from Tracker IT support was an amazing help! Highly Recommend!

Great support. Thank you Adrian from Tracker Support

We have absolutely loved doing the training with Alissa! She is very good at explaining and at accommodating our office. We especially appreciated her telling us how she uses tracker and what her preferred methods are.

Tima provided our office with training on Tracker. Her impeccable instruction, coupled with her evident passion for both the system and the dental industry, was truly remarkable. Thank you Tracker!

I had a training session with Jyoti, and she was absolutely fantastic - she understood that I already had Tracker experience, so she maximized our training time to get into the nitty gritty and fine details of how I wanted to have our software set up. Super friendly, always checked in to make sure she wasn't going too fast, very efficient. I have always had excellent experiences every time I've had a call with Tracker, be it with their support or training teams.

Nick is the best!! He helped me with a discount issue. He did it once himself then allowed me to do it. Great teacher!! Thanks Nick! Rhonda 🙂

Huge shout out to Ky at Tracker Support! I am thoroughly impressed with his service. Not only did he quickly understand the problem I was having & able to rectify it, he followed up the following day to ensure I had not ran into any other issues. Way to go Ky!! 👏😃

Mark was super amazing and helpful! did his best super sweet! the guy was a gem!

Mark Kim, helped our office staff, very professionally and patiently.

quick and simple solution for my problem, Thanks Mark!!

mark responded very quickly and was very helpful in resolving our computer issues. Very kind and knowledgeable.

Mark Lim is simply the best!

Adrian is diligent, friendly and very helpful. He is thorough and makes sure everything is accurate before he is done.

We recently transitioned to a new dental software, which initially seemed like a daunting task that our team was not eagerly anticipating. However, the exceptional support and continuous reassurance we received throughout the process turned what could have been a challenging experience into a smooth and manageable one. The software itself is a significant upgrade from what we were previously using. Its advanced features and user-friendly interface have continually exceeded our expectations and left us impressed. The level of expert support we received during the implementation phase was nothing short of amazing. The support team went out of their way to ensure we were comfortable with the new system, offering extensive in-office training and answering all our questions with patience and clarity. Their commitment to our success was evident as they bent over backward to make sure we felt confident every step of the way. Moreover, the additional resources provided, such as continuing education videos, webinars, and guest speakers, have been incredibly beneficial. These resources are not only informative but also empower us to maximize the software's potential and stay updated with the latest industry trends. I cannot express enough how grateful we are for this positive transition. Thank you, Tracker, for making this move a resounding success. A special thanks to the following team members: Kelly, Dalida, Jerome, Alissa and Deesha. Your dedication and expertise have made a significant difference, and Tracker is truly fortunate to have you on their team. Nicole - Office Manager at Centenary Dental

Our office called to speak with tech support this morning, and we were helped by Adrian. He was super helpful, and very friendly. We had 3 different coworkers speak with him, and one of us had a list of things to reccomend/go over and he was happy to help! Thank you Adrian 🙂

We recently needed help with an issue with our Tracker software that was impacting our workflow and reached out to our Tracker tech support team. A special shout out & thanks to Kirk, although he had never seen this problem before, he worked hard on resolving the issue. Thanks to his expertise and diligence, we were able to get back to serving our patients without too much delay We highly recommend Tracker’s support team, their availability, professionalism and dedication to solving problems make them stand out from all other dental management software companies!! NOVO Dental Centre

Nick is the absolute BEST to get for any support issues. He's ALWAYS friendly, makes you laugh and never makes you feel dumb when you don't understand something. I wish I could get him every time. I would give 100 stars and a hot coco with tiny marshmallows if I could!

I truly appreciated Jyoti in her way she made the training specific to my learning style, it was so interactive to my practice current state. I found her so helpful and personable. Excited to take more sessions with her.

Theresa is wonderful! She has been training us on the new tracker program here at Arkona Dental Clinic. She is a wealth of knowledge and has helped us tremendously.

Nick is the absolute BEST to work with!! He always knows how to fix the errors made, how to make sense of the reports, why they pull the way they do and, how to understand them. His cheery attitude and lovely personality make my day whenever I call. I am SO thankful to him and all of the tracker team for their support.

Jyoti was extremely patient and kind during our training sessions. She was very knowledgeable and made the whole process fun. The system is user friendly, and quick to learn.

Amazing trainer, very thorough with explanation of tracker system. Answers any questions and concerns. Easy to follow her direction.

Theresa came to our office to show us how to use Tracker efficiently. She was a great trainer, helpful, understanding and took the time to sit with us and make sure we understood what we were doing. Thanks so much Theresa! Looking forward to utilizing the knowledge.

bramcountry dental very much impressed by t5he help given to us by NICK.
Sorted out our troubles and we are really thankfull for his services and help.

Thank you to Adrian for setting up our system for the denturist fee guide. He is very patient and polite.

Theresa the tracker trainer is the one to get at your office. She provided comprehensive, thorough information. Our office benefited from her clinical dental experience combined with her tracker software experience.

Great experience, Teresa was amazing. She did an awesome job answering all questions and showing us different ways to utilize tracker to make our jobs easier !

Great training support and trainers as well!

Alissa from Tracker in B.C. is amazing. We are an office in Brampton and I usually call Toronto. However, Alissa will be the one to reach out to me faster than anyone else that is closer to me. She is so efficient and very knowledgeable in all my requests and questions. She is always my life saver! Thank you for always helping out. Gin Ferrer Office Manager Trinity/Centennial Dental Centre (Brampton, ON)

Excellent service! Fast and friendly. Very knowledgeable. Nick was able to solve my issues immediately.

Tracker has amazing support team, very quick to responded. I enjoy working with Nick very positive, and always goes above and beyond.

Joanne we skilled, kind with great demeanor. staff was appreciative of her presence and knowledge for the tracker clinical training.

Jerome is very passionate about his job. An excellent and motivating instructor and mentor. Jerome has an in depth of knowledge about Tracker and all its fantastic and practical features and coaches staff in a manner that everyone wants to have him back for more training sessions...Thank you so much!

Thanks for the support team. They are awesome and solved our questions very effective. Especially the trainer Dan who is very in detail to give us a lots of support for the features we barely used before. Great job tracker!

I used Tracker at a previous office and after getting used to it I absolutely loved it. When I switched offices I managed to convince my boss to switch software. So glad to be using Tracker again, I love the support (Nick is awesome, as are the other Techs). It is user friendly and it's features make life a lot easier and allow more time to concentrate on other tasks.

I have had the best experience calling in and receiving technical support whenever I have a question. Nick especially has been super helpful and kind whenever I have talked to him.

Nick and Ky are so knowledgeable and know the answers to all the questions!

Tracker is a windows based software program making it extremely user friendly. Their webinars are very informative and each one is a manageable amount of time so that you don't have to set aside a huge chunk of time that you may not have. Their technical support is great, since they are able to show me what I need in terms I understand!

Hands down the best dental practice management software! My office switched from one that doesn’t even compare to tracker! The reporting, clinical charting are just a few of my favourite features! Not to mention tracker has the ability to communicate with patients via text within the program! The support is also unlike any other company! Jerome is a fantastic trainer and I can’t say enough good things about John. All around an amazing company that truly cares about the clinics they are partnered with! Has truly helped change and improve our clinic in so many ways ! Highly recommend! You will not regret it !

Worked with Ken in an emergency server replacement and he was awesome!

Christina Weichenthal was our trainer for the day and she was absolutely incredible. Her knowledge of the Tracker program and Dentistry, made our learning session so easy and understandable. If you need a trainer, Christina is your trainer!! I left with some much information on how to use Tracker properly! Thank you Christina!!

An immaculate software with an incredible team behind it!

I have been using Tracker for my independent dental hygiene practice since 2012 and The Bridge Network have been great to support me from being a dental hygienist to learning how to be a receptionist.

Theresa Pasquino is simply THE BEST. We are a new dental specialty office using Tracker for the first time and Theresa's guidance has been exactly what we needed! She not only knows everything but she knows how to teach us to perform every task in a very straight forward and efficient way. Her experience as an Office Manager and her great personality makes her the best trainer. She is able to predict what we will ask and what we need even before we know 😂🤣

Adina is knowledgeable and patient - great qualities in a trainer! We all learned so much in one session and we look forward to working with her again! The best!

Tracker held a Webinar for Spring Cleaning, to help manage the chaos of a busy schedule. Super insightful, they answered questions with clarity and examples.

Tracker Software is really good, Customer service is great and responds immediately, Trainers are good as well but I started loving it when I got financial training by Jessica, she is awesome - Riz:)

Very happy with this program and there support department. I have worked in the dental industry for 40+ years and I am finally back using Tracker for the past 3 years. Definitely it is number one for me.

The best experience ever! So helpful 🙂

Theresa's an amazing, she took such care of our dental office! She was a blessing 15/10 🙌

Super knowledgeable, quick and easy! Helped me with all of my needs 🙂 Definitely recommend! Nicholas was amazing and polite

Theresa's an amazing, she took such care of our dental office! She was a blessing 15/10 🙌

Theresa! Best trainer ever! Would recommend! Trained Dr. Kaurs dentistry and I have learned so much!

Amazing experience with Dan(Daniel and Mark)they both are amazing .The customer service is above and beyond .

At Dr Kaurs office we had Theresa as a trainer for our staff and my goodness! She was fabulous!!!!!!! 13 thumbs up!

Christina W was the best trainer!! She was incredibly knowledgeable and super helpful. We loved having her around and would recommend her training skills to any office needing a refresher! Thanks Christina!!

Dan was the absolute best help today! Thank you so much for going above and beyond in helping me resolve all my technical issues.

Nick was absolutely tremendous helping me out today! I have a huge dental practice and he patiently updated our computer settings to fix issues with Tracker. He was incredibly patient while we went computer by computer and worked efficiently to solve the problem. If there were more stars, he'd get 'em!

Tracker Tech Support is always so helpful!
They are always going above and beyond, and are very informative. They not only fix the issue but walk you through how to troubleshoot it.
I just spoke with Nick and he is always so friendly and understanding!

We were having ongoing issues with our EDI submissions and had a few calls to Tracker for help. All technicians we've had to work with have always been friendly and helpful. However, this time around the issue was a little more complicated than usual and the technician, Mark was persistent in his effort to resolve this. He was extremely patient and needless to say very helpful. He offered great technical help/service trying to resolve the issue. It took a few remote session but he managed to correct it and I was impressed and pleased that he would called us back a day or 2 later to followed-up and make sure all was working. Great service!

We recently had training from Adina and it was such a great experience! She was kind, knowledgable, patient and solutions-focused, and our team was left feeling confident about applying what she had taught us. It was wonderful to work with someone so focused on the practices' and team's success - thank you again!

I was very impressed with Dan on the phone today he helped me find some information that really had me stumped it took only a few minutes and he was so nice and quick it started my day off great. I find the staff at Bridge Network so helpful.

Tracker is our software in all 4 of our offices. I would not use any other program and the team at The Bridge Network is amazing.

Ky was awesome, he helped me out with so many different situations that i was having problems with. Thanks so much Ky, Antonella from Dr. Wayne Okamura's office in Vancouver, B.C.

I've had an excellent experience today with Treldon. He fixed all my issues on Tracker10. Thank you for all the help, Treldon!

Wonderful software with exceptional support !! Jessica , Neil , John , Linda all are great people !! Thanks guys for all your support 🙂

Called Tracker Tech support and had a great experience with Nick! He was thorough, pleasant, entertaining, and was able to fix the issue in a timely manner. 🙂

Completed a webinar recently - content was relevant to new software features at the advanced level.

Ky

ALWAYS PROFESSIONAL AND HELPFUL

Ky was extremely helpful and knowledgable.

Yesterday we had the pleasure of Tema assisting us with advanced learning with our program. She took the time to simplify & so us the most efficient ways to do things. Darlin - where have you been. Hoping to book her back with us soon! Again many thanks from everyone.

A comprehensive dental software and good support

Theresa was our Tracker trainer for The Wright Clinic in London. It is a dental clinic providing care for the marginalized population. Theresa was very patient as she trained us in a program that none of us were familiar with. She spent time with us individually as we each learned our part of the program that we would be dealing with on a daily basis. She is truly an expert and still to this day is guiding me with different aspects of the program. Tracker has truly made our life easier now that we have it down pat and all thanks to Theresa for being so wonderful at her training!!! Kim Jovichevich