The only Practice Management Software
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I don't like to leave google reviews but this experience needs to be shared. Nick, from tracker, is absolutely incredible! Extremely knowledgeable, fast, friendly, and truly willing to help! Thank you Nick!!

Tracker is a very good dental software program. With the team being available for phone calls and remote access to assist with any questions or problems you run into! They offer a wide variety of training programs as well as videos on the website to teach you the basics of the program. You can even schedule a training session with the company and have someone come in and teach you new things, improve your workflow or just answer any general questions you have. Thank you Tracker/Tracker staff for all the continued assistance! 🙂

Tracker is a very good dental software program. With the team being available for phone calls and remote access to assist with any questions or problems you run into! They offer a wide variety of training programs as well as videos on the website to teach you the basics of the program. You can even schedule a training session with the company and have someone come in and teach you new things, improve your workflow or just answer any general questions you have. Thank you Tracker/Tracker staff for all the continued assistance! 🙂

Very great training staff, Danica and Alissa came in and was very helpful in integrating our team to going chartless. Very professional and knowledgeable.
She was very patient and went according to our pace.

I always receive professional and thorough service from Maria C at GoTracker. She consistently goes out of her way to help and find solutions to any issues I’m having. I can always count on her to return calls promptly and make sure everything is handled properly. Her support makes a huge difference in running my dental practice smoothly.

We had quite a few concerning issue with the updated version of Tracker . The 5 stars would definitely be for the services by tech Ky who was of great help!

We had quite a few concerning issue with the updated version of Tracker . The 5 stars would definitely be for the services by tech Ky who was of great help!

Very great training staff, Danica and Alissa came in and was very helpful in integrating our team to going chartless. Very professional and knowledgeable.
She was very patient and went according to our pace.

We use Tracker intelligence software in our dental office we love how easy it is to use. From dental radiographs to using the intraoral cameras this software is a huge help to the dental community. They’re consistently adding new updates to make it more efficient and patient friendly.

Pleaant Street Dental Centre Inc. Truro, Nova Scotia.

Don't have any photos or videos to show you but I have to make mention of the outstanding customer service I received from Maria C. Maria is very understanding and patient. She allows you to be yourself on the phone while making you feel at ease. Her professionalism is above and beyond. I cannot begin to thank you enough for the kindness, compassion, understanding and just the simple fact that she does not make you feel dumb while she is looking into and fixing the problem. Thank you again Maria C for everything today. You are amazing.

Pleaant Street Dental Centre Inc. Truro, Nova Scotia.

Don't have any photos or videos to show you but I have to make mention of the outstanding customer service I received from Maria C. Maria is very understanding and patient. She allows you to be yourself on the phone while making you feel at ease. Her professionalism is above and beyond. I cannot begin to thank you enough for the kindness, compassion, understanding and just the simple fact that she does not make you feel dumb while she is looking into and fixing the problem. Thank you again Maria C for everything today. You are amazing.

My training was on Text, online forms and online booking. Trainers are very good and explaining well. I still find practical training would be most beneficial or when doing the online training highlight the areas the trainer is clicking on for easier follow. Before letting the office use the new features test knowledge of use how to navigate and whether user understands where to find features quickly and best.

My training was on Text, online forms and online booking. Trainers are very good and explaining well. I still find practical training would be most beneficial or when doing the online training highlight the areas the trainer is clicking on for easier follow. Before letting the office use the new features test knowledge of use how to navigate and whether user understands where to find features quickly and best.

Maria Christina is very helpful she has patience and teaches me step by step
Thank you Maria for your time and help

Maria Christina is very helpful she has patience and teaches me step by step
Thank you Maria for your time and help

Called Nick end of the day to fix a crisis in the office. This gentleman went above and beyond to fix the impossible at 430pm on a Thursday night. He saved us so much time and I am so appreciative. Thank you Nick!

We had a major issue with our form templates and Adrian was god sent!! He was able to help us with in a few hours. Thank you for all your help, it was appreciated.

We had a major issue with our form templates and Adrian was god sent!! He was able to help us with in a few hours. Thank you for all your help, it was appreciated.

Expensive software but one of the best!
Great team and great service, they are willing to go above and beyond especially John from the sales team.

Expensive software but one of the best!
Great team and great service, they are willing to go above and beyond especially John from the sales team.

Needed help to get itrans going again. TBN and Adrian were extremely helpful to get the office back up and running. Great!!!

Needed help to get itrans going again. TBN and Adrian were extremely helpful to get the office back up and running. Great!!!

Adrian helped me today .He did an excellent job finding all the Tracker reports I needed. He is very patient and has a very nice demeanour. I am very happy with his customer service

Adrian helped me today .He did an excellent job finding all the Tracker reports I needed. He is very patient and has a very nice demeanour. I am very happy with his customer service

Mari Christina solved all my problems. explained very well, the best

Maria Christina assisted our team at Phoenix Dental Office in Vancouver today, and we couldn’t be more impressed. She consistently explained everything clearly and efficiently, taking the time to guide us through each step of the process.

We’ve worked with many technicians in the past, but Maria truly stands out. Her professionalism, knowledge, and patient approach made a real difference — she not only solved the issues but also empowered us with the understanding to handle similar situations in the future.

Maria, thank you for your outstanding support. You truly made our day!

— Phoenix Dental Office, Vancouver

Maria Christina assisted our team at Phoenix Dental Office in Vancouver today, and we couldn’t be more impressed. She consistently explained everything clearly and efficiently, taking the time to guide us through each step of the process.

We’ve worked with many technicians in the past, but Maria truly stands out. Her professionalism, knowledge, and patient approach made a real difference — she not only solved the issues but also empowered us with the understanding to handle similar situations in the future.

Maria, thank you for your outstanding support. You truly made our day!

— Phoenix Dental Office, Vancouver

Maria Christina assisted our team at Phoenix Dental Office in Vancouver today, and we couldn’t be more impressed. She consistently explained everything clearly and efficiently, taking the time to guide us through each step of the process.

We’ve worked with many technicians in the past, but Maria truly stands out. Her professionalism, knowledge, and patient approach made a real difference — she not only solved the issues but also empowered us with the understanding to handle similar situations in the future.

Maria, thank you for your outstanding support. You truly made our day!

— Phoenix Dental Office, Vancouver

We recently had Stacey visit our office to introduce us to the Tracker software, and we couldn’t have asked for a better trainer! She was incredibly friendly, patient, and thorough throughout the session. Even when we asked questions multiple times, she never hesitated to explain things clearly and kindly. Stacey ensured we understood not just the software itself, but also shared valuable clinical insights that added so much to the learning experience. Her approach made us feel confident and well-informed. Thank you, Stacey, for making the transition to Tracker smooth and enjoyable

We recently had Stacey visit our office to introduce us to the Tracker software, and we couldn’t have asked for a better trainer! She was incredibly friendly, patient, and thorough throughout the session. Even when we asked questions multiple times, she never hesitated to explain things clearly and kindly. Stacey ensured we understood not just the software itself, but also shared valuable clinical insights that added so much to the learning experience. Her approach made us feel confident and well-informed. Thank you, Stacey, for making the transition to Tracker smooth and enjoyable

We recently had Stacey visit our office to introduce us to the Tracker software, and we couldn’t have asked for a better trainer! She was incredibly friendly, patient, and thorough throughout the session. Even when we asked questions multiple times, she never hesitated to explain things clearly and kindly. Stacey ensured we understood not just the software itself, but also shared valuable clinical insights that added so much to the learning experience. Her approach made us feel confident and well-informed. Thank you, Stacey, for making the transition to Tracker smooth and enjoyable

Adrian was a fantastic help today

Our office had the pleasure of working with Christina Weichenthal for training purposes after our conversion to Tracker. I can confidently say it was one of the best learning experiences I have had. She has the ability to break down the training into clear manageable steps which made the training engaging and effective. What stood out most was her patience, professionalism and in depth knowledge of both clinical and administrative areas. Thank you Christina.

Our office had the pleasure of working with Christina Weichenthal for training purposes after our conversion to Tracker. I can confidently say it was one of the best learning experiences I have had. She has the ability to break down the training into clear manageable steps which made the training engaging and effective. What stood out most was her patience, professionalism and in depth knowledge of both clinical and administrative areas. Thank you Christina.

Our office had the pleasure of working with Christina Weichenthal for training purposes after our conversion to Tracker. I can confidently say it was one of the best learning experiences I have had. She has the ability to break down the training into clear manageable steps which made the training engaging and effective. What stood out most was her patience, professionalism and in depth knowledge of both clinical and administrative areas. Thank you Christina.

Alissa is so good trainer. We all are very impressed. She helped us in every way. Thanks to her.

Alissa is so good trainer. We all are very impressed. She helped us in every way. Thanks to her.

Alissa is so good trainer. We all are very impressed. She helped us in every way. Thanks to her.

I had my first one-on-one training session with Jessica yesterday, and I was thoroughly impressed. She demonstrated deep knowledge of every aspect of the Tracker software and provided clear, hands-on guidance throughout the session. Jessica was attentive to my specific needs and addressed each of them directly and effectively.

What stood out most was her insightful recommendation at the end of our session regarding system optimization and future training priorities. Her suggestions were not only practical but also strategic, and we plan to follow through with them. Jessica made the learning experience both efficient and impactful—I'm looking forward to working with her again.

I had my first one-on-one training session with Jessica yesterday, and I was thoroughly impressed. She demonstrated deep knowledge of every aspect of the Tracker software and provided clear, hands-on guidance throughout the session. Jessica was attentive to my specific needs and addressed each of them directly and effectively.

What stood out most was her insightful recommendation at the end of our session regarding system optimization and future training priorities. Her suggestions were not only practical but also strategic, and we plan to follow through with them. Jessica made the learning experience both efficient and impactful—I'm looking forward to working with her again.

I had my first one-on-one training session with Jessica yesterday, and I was thoroughly impressed. She demonstrated deep knowledge of every aspect of the Tracker software and provided clear, hands-on guidance throughout the session. Jessica was attentive to my specific needs and addressed each of them directly and effectively.

What stood out most was her insightful recommendation at the end of our session regarding system optimization and future training priorities. Her suggestions were not only practical but also strategic, and we plan to follow through with them. Jessica made the learning experience both efficient and impactful—I'm looking forward to working with her again.

Mark was so helpful- amazing service

Very thorough and informative. The trainer spoke very clearly. Our dental office has used Tracker for over 20 years. Always pleased with their customer service.

Very thorough and informative. The trainer spoke very clearly. Our dental office has used Tracker for over 20 years. Always pleased with their customer service.

Very thorough and informative. The trainer spoke very clearly. Our dental office has used Tracker for over 20 years. Always pleased with their customer service.

Mark was incredibly helpful in resolving the issues we were experiencing with our dental software freezing. He went above and beyond by following up with a call to ensure everything was functioning properly.

Mark was incredibly helpful in resolving the issues we were experiencing with our dental software freezing. He went above and beyond by following up with a call to ensure everything was functioning properly.

Mark was incredibly helpful in resolving the issues we were experiencing with our dental software freezing. He went above and beyond by following up with a call to ensure everything was functioning properly.

Maria C was the best and she really helped me out, Thanks Maria again and again

Mark Lim is an excellent communicator and I appreciate his guidance and his support!

Nick always solves any issue quickly and efficiently!!!

Mark did an awesome job with helping me set-up the intraoral camera. He promptly responds to emails and also very punctual with the phone calls. He willingly connected with a rep from a different company to help resolve the issue.

Mark did an awesome job with helping me set-up the intraoral camera. He promptly responds to emails and also very punctual with the phone calls. He willingly connected with a rep from a different company to help resolve the issue.

Mark did an awesome job with helping me set-up the intraoral camera. He promptly responds to emails and also very punctual with the phone calls. He willingly connected with a rep from a different company to help resolve the issue.

Nick remoted into our office and helped us with all of our needs. He was very professional. Thank you so much for everything Nick! 🙂

Nick remoted into our office and helped us with all of our needs. He was very professional. Thank you so much for everything Nick! 🙂

Nick remoted into our office and helped us with all of our needs. He was very professional. Thank you so much for everything Nick! 🙂

absolutely love Nick, hes so sweet and was so much help. He worked efficiently and knew exactly what was wrong. Not only that but he made the experience so much better through his humour

Maria is amazing help. She solved are issues with Rx forms where we were having problems with in the past. If I could give her more stars I would.

Very great training staff, Danica came in and was very helpful in integrating our team to going chartless.

Very great training staff, Danica came in and was very helpful in integrating our team to going chartless.

Maria is amazing help. She solved are issues with Rx forms where we were having problems with in the past. If I could give her more stars I would.

Maria is amazing help. She solved are issues with Rx forms where we were having problems with in the past. If I could give her more stars I would.

I had the pleasure of completing a two-hour training session with Teresa from Tracker Software, and I couldn’t be more impressed. Teresa was knowledgeable, professional, and incredibly patient throughout the entire session. Her expertise with the dental software was evident as she skillfully demonstrated features directly on my laptop, making the training both practical and easy to follow. She tailored the session to my needs and ensured I felt confident using the software by the end. Outstanding service—thank you, Teresa! Highly recommended!

I had the pleasure of completing a two-hour training session with Teresa from Tracker Software, and I couldn’t be more impressed. Teresa was knowledgeable, professional, and incredibly patient throughout the entire session. Her expertise with the dental software was evident as she skillfully demonstrated features directly on my laptop, making the training both practical and easy to follow. She tailored the session to my needs and ensured I felt confident using the software by the end. Outstanding service—thank you, Teresa! Highly recommended!

I had the pleasure of completing a two-hour training session with Teresa from Tracker Software, and I couldn’t be more impressed. Teresa was knowledgeable, professional, and incredibly patient throughout the entire session. Her expertise with the dental software was evident as she skillfully demonstrated features directly on my laptop, making the training both practical and easy to follow. She tailored the session to my needs and ensured I felt confident using the software by the end. Outstanding service—thank you, Teresa! Highly recommended!

Great customer service

Adrian the best help in tracker, thank you, Diane

great dental software with top notch support to our staff. ongoing support when needed

We use Tracker Support at our Chiropody office and they are very knowledgeable and helpful, especially Mark!

Ky is very proficient with Tracker and helpful with all our questions!

Fast service, easy to use software, fantastic staff!

Let me start by saying that Tracker is one powerful software. Yes, it takes some attention to detail to get those reports just right, but once you really dive into its capabilities, it’s like unlocking a secret weapon that seriously cuts down on so much back-end work. The more you learn, the more you realize just how much it can do—and it’s worth every second spent getting to know it. One of the best parts? It’s Canadian! 🇨🇦 I love supporting a local company, and their customer support is nothing short of legendary. We’ve only had amazing experiences, and whenever we’ve needed help, Jerome has been an absolute rockstar. The guy knows Tracker inside and out—he’s basically a Tracker wizard! No matter the problem, he has a solution, and he does it with a great attitude every single time. If you’re looking for dental software that’s powerful, reliable, and backed by a team that genuinely cares about your success, look no further. Tracker has made our lives so much easier, and we couldn’t be happier with it!

Let me start by saying that Tracker is one powerful software. Yes, it takes some attention to detail to get those reports just right, but once you really dive into its capabilities, it’s like unlocking a secret weapon that seriously cuts down on so much back-end work. The more you learn, the more you realize just how much it can do—and it’s worth every second spent getting to know it.

One of the best parts? It’s Canadian! 🇨🇦 I love supporting a local company, and their customer support is nothing short of legendary. We’ve only had amazing experiences, and whenever we’ve needed help, Jerome has been an absolute rockstar. The guy knows Tracker inside and out—he’s basically a Tracker wizard! No matter the problem, he has a solution, and he does it with a great attitude every single time.

If you’re looking for dental software that’s powerful, reliable, and backed by a team that genuinely cares about your success, look no further. Tracker has made our lives so much easier, and we couldn’t be happier with it!

Let me start by saying that Tracker is one powerful software. Yes, it takes some attention to detail to get those reports just right, but once you really dive into its capabilities, it’s like unlocking a secret weapon that seriously cuts down on so much back-end work. The more you learn, the more you realize just how much it can do—and it’s worth every second spent getting to know it.

One of the best parts? It’s Canadian! 🇨🇦 I love supporting a local company, and their customer support is nothing short of legendary. We’ve only had amazing experiences, and whenever we’ve needed help, Jerome has been an absolute rockstar. The guy knows Tracker inside and out—he’s basically a Tracker wizard! No matter the problem, he has a solution, and he does it with a great attitude every single time.

If you’re looking for dental software that’s powerful, reliable, and backed by a team that genuinely cares about your success, look no further. Tracker has made our lives so much easier, and we couldn’t be happier with it!

Fairly new to using tracker here at our clinic, I just wanted to give shout out to Nick D every time I call for some help, this guy is a superstar, he jumps on my computer and is so helpful showing me step by step how to trouble shoot my issue. He is very patient, kind and has a great sense of humor. I cross my finger every time I call that he answers the phone. He is a TOP performer within your company hands down, you are very lucky to have him apart of your team. If I could give him 10 stars I would.

Fairly new to using tracker here at our clinic, I just wanted to give shout out to Nick D every time I call for some help, this guy is a superstar, he jumps on my computer and is so helpful showing me step by step how to trouble shoot my issue. He is very patient, kind and has a great sense of humor. I cross my finger every time I call that he answers the phone. He is a TOP performer within your company hands down, you are very lucky to have him apart of your team. If I could give him 10 stars I would.

Fairly new to using tracker here at our clinic, I just wanted to give shout out to Nick D every time I call for some help, this guy is a superstar, he jumps on my computer and is so helpful showing me step by step how to trouble shoot my issue. He is very patient, kind and has a great sense of humor. I cross my finger every time I call that he answers the phone. He is a TOP performer within your company hands down, you are very lucky to have him apart of your team. If I could give him 10 stars I would.

Had in office training with Alissa today, helped my office set up e forms. She had made this process so easy to understand and this system is very user friendly. I cant believe I wait so long to switch over to e forms . Thank you Alissa for answering all my questions and quick response times for any support issues I have after you left .

Had in office training with Alissa today, helped my office set up e forms. She had made this process so easy to understand and this system is very user friendly. I cant believe I wait so long to switch over to e forms . Thank you Alissa for answering all my questions and quick response times for any support issues I have after you left .

Had in office training with Alissa today, helped my office set up e forms. She had made this process so easy to understand and this system is very user friendly. I cant believe I wait so long to switch over to e forms . Thank you Alissa for answering all my questions and quick response times for any support issues I have after you left .

On behalf of Sprout Kids Dentistry we would like to thank Adina Algra (from Tracker) for a great training session! It was very helpful and informative. Everything was explained in detail. It was our please to have you join us.

On behalf of Sprout Kids Dentistry we would like to thank Adina Algra (from Tracker) for a great training session! It was very helpful and informative. Everything was explained in detail. It was our please to have you join us.

On behalf of Sprout Kids Dentistry we would like to thank Adina Algra (from Tracker) for a great training session! It was very helpful and informative. Everything was explained in detail. It was our please to have you join us.

I jumped into a new role and had the pleasure of training with Stacie. Stacie has been very patient, quick to respond and supportive. She is very calm and methodical in her approach to training which I am very appreciative of. I'm excited to get deeper into the program to learn more. Thank you Stacie!

I jumped into a new role and had the pleasure of training with Stacie. Stacie has been very patient, quick to respond and supportive. She is very calm and methodical in her approach to training which I am very appreciative of. I'm excited to get deeper into the program to learn more. Thank you Stacie!

I jumped into a new role and had the pleasure of training with Stacie. Stacie has been very patient, quick to respond and supportive. She is very calm and methodical in her approach to training which I am very appreciative of. I'm excited to get deeper into the program to learn more. Thank you Stacie!

I jumped into a new role and had the pleasure of training with Stacie. Stacie has been very patient, quick to respond and supportive. She is very calm and methodical in her approach to training which I am very appreciative of. I'm excited to get deeper into the program to learn more. Thank you Stacie!

knowledgeable and fun to learn from

Tracker dental software and tech support are the best in the business. The tech support team is effcient and always resolves any question or concerns in a professional and timely manner. I would highly recommend Tracker. Special thanks to Dan for always delivering 110% tech support when needed!

Tracker dental software and tech support are the best in the business. The tech support team is effcient and always resolves any question or concerns in a professional and timely manner. I would highly recommend Tracker. Special thanks to Dan for always delivering 110% tech support when needed!

Tracker dental software and tech support are the best in the business. The tech support team is effcient and always resolves any question or concerns in a professional and timely manner. I would highly recommend Tracker. Special thanks to Dan for always delivering 110% tech support when needed!

Tracker Support is likely one of the most reliable and thorough support services I have used. Throughout our time using Tracker software, we've encountered many intricacies specific to our clinic. This means individual attention & care is needed, and always received. They rarely apply blanket solutions, and work collaboratively to ensure issues are resolved in a complete manner. Ky is an especially detailed and patient CS employee and absolutely deserves a shout-out! 🙂

Tracker Support is likely one of the most reliable and thorough support services I have used. Throughout our time using Tracker software, we've encountered many intricacies specific to our clinic. This means individual attention & care is needed, and always received. They rarely apply blanket solutions, and work collaboratively to ensure issues are resolved in a complete manner. Ky is an especially detailed and patient CS employee and absolutely deserves a shout-out! 🙂

Tracker Support is likely one of the most reliable and thorough support services I have used. Throughout our time using Tracker software, we've encountered many intricacies specific to our clinic. This means individual attention & care is needed, and always received. They rarely apply blanket solutions, and work collaboratively to ensure issues are resolved in a complete manner. Ky is an especially detailed and patient CS employee and absolutely deserves a shout-out! 🙂

well-structed, interactive and making complex parts easy to understand

Theresa is amazing! Easy to talk to and explains things in away that is easy to understand for a beginner like me.

Our office switched to Tracker April 1, 2024. As always at the beginning there are many challenges you encounter especially after 20 years being on a different software. This software has great features and highly recommend this software to anyone. Tracker support has been amazing but one person who has always gone above and beyond is Maria C she has always been so helpful and patient with us, we are always so so happy when she picks up the phone.

Had a pleasant experienced with Maria, she had so much patience helping me with an ongoing technical issue and she finally fixed it for me. I appreciate all the help of the support people.

Trainers are helpful and knowledgeable. You can rely on them.