The only Practice Management Software
you’ll ever need

Jerome is very passionate about his job. An excellent and motivating instructor and mentor. Jerome has an in depth of knowledge about Tracker and all its fantastic and practical features and coaches staff in a manner that everyone wants to have him back for more training sessions...Thank you so much!

Thanks for the support team. They are awesome and solved our questions very effective. Especially the trainer Dan who is very in detail to give us a lots of support for the features we barely used before. Great job tracker!

I used Tracker at a previous office and after getting used to it I absolutely loved it. When I switched offices I managed to convince my boss to switch software. So glad to be using Tracker again, I love the support (Nick is awesome, as are the other Techs). It is user friendly and it's features make life a lot easier and allow more time to concentrate on other tasks.

I have had the best experience calling in and receiving technical support whenever I have a question. Nick especially has been super helpful and kind whenever I have talked to him.

Nick and Ky are so knowledgeable and know the answers to all the questions!

Tracker is a windows based software program making it extremely user friendly. Their webinars are very informative and each one is a manageable amount of time so that you don't have to set aside a huge chunk of time that you may not have. Their technical support is great, since they are able to show me what I need in terms I understand!

Hands down the best dental practice management software! My office switched from one that doesn’t even compare to tracker! The reporting, clinical charting are just a few of my favourite features! Not to mention tracker has the ability to communicate with patients via text within the program! The support is also unlike any other company! Jerome is a fantastic trainer and I can’t say enough good things about John. All around an amazing company that truly cares about the clinics they are partnered with! Has truly helped change and improve our clinic in so many ways ! Highly recommend! You will not regret it !

Worked with Ken in an emergency server replacement and he was awesome!

Christina Weichenthal was our trainer for the day and she was absolutely incredible. Her knowledge of the Tracker program and Dentistry, made our learning session so easy and understandable. If you need a trainer, Christina is your trainer!! I left with some much information on how to use Tracker properly! Thank you Christina!!

An immaculate software with an incredible team behind it!

I have been using Tracker for my independent dental hygiene practice since 2012 and The Bridge Network have been great to support me from being a dental hygienist to learning how to be a receptionist.

Theresa Pasquino is simply THE BEST. We are a new dental specialty office using Tracker for the first time and Theresa's guidance has been exactly what we needed! She not only knows everything but she knows how to teach us to perform every task in a very straight forward and efficient way. Her experience as an Office Manager and her great personality makes her the best trainer. She is able to predict what we will ask and what we need even before we know 😂🤣

Adina is knowledgeable and patient - great qualities in a trainer! We all learned so much in one session and we look forward to working with her again! The best!

Tracker held a Webinar for Spring Cleaning, to help manage the chaos of a busy schedule. Super insightful, they answered questions with clarity and examples.

Tracker Software is really good, Customer service is great and responds immediately, Trainers are good as well but I started loving it when I got financial training by Jessica, she is awesome - Riz:)

Very happy with this program and there support department. I have worked in the dental industry for 40+ years and I am finally back using Tracker for the past 3 years. Definitely it is number one for me.

The best experience ever! So helpful 🙂

Super knowledgeable, quick and easy! Helped me with all of my needs 🙂 Definitely recommend! Nicholas was amazing and polite

Theresa's an amazing, she took such care of our dental office! She was a blessing 15/10 🙌

Theresa! Best trainer ever! Would recommend! Trained Dr. Kaurs dentistry and I have learned so much!

Amazing experience with Dan(Daniel and Mark)they both are amazing .The customer service is above and beyond .

At Dr Kaurs office we had Theresa as a trainer for our staff and my goodness! She was fabulous!!!!!!! 13 thumbs up!

Christina W was the best trainer!! She was incredibly knowledgeable and super helpful. We loved having her around and would recommend her training skills to any office needing a refresher! Thanks Christina!!

Dan was the absolute best help today! Thank you so much for going above and beyond in helping me resolve all my technical issues.

Nick was absolutely tremendous helping me out today! I have a huge dental practice and he patiently updated our computer settings to fix issues with Tracker. He was incredibly patient while we went computer by computer and worked efficiently to solve the problem. If there were more stars, he'd get 'em!

Tracker Tech Support is always so helpful!
They are always going above and beyond, and are very informative. They not only fix the issue but walk you through how to troubleshoot it.
I just spoke with Nick and he is always so friendly and understanding!

We were having ongoing issues with our EDI submissions and had a few calls to Tracker for help. All technicians we've had to work with have always been friendly and helpful. However, this time around the issue was a little more complicated than usual and the technician, Mark was persistent in his effort to resolve this. He was extremely patient and needless to say very helpful. He offered great technical help/service trying to resolve the issue. It took a few remote session but he managed to correct it and I was impressed and pleased that he would called us back a day or 2 later to followed-up and make sure all was working. Great service!

We recently had training from Adina and it was such a great experience! She was kind, knowledgable, patient and solutions-focused, and our team was left feeling confident about applying what she had taught us. It was wonderful to work with someone so focused on the practices' and team's success - thank you again!

I was very impressed with Dan on the phone today he helped me find some information that really had me stumped it took only a few minutes and he was so nice and quick it started my day off great. I find the staff at Bridge Network so helpful.

Tracker is our software in all 4 of our offices. I would not use any other program and the team at The Bridge Network is amazing.

Ky was awesome, he helped me out with so many different situations that i was having problems with. Thanks so much Ky, Antonella from Dr. Wayne Okamura's office in Vancouver, B.C.

I've had an excellent experience today with Treldon. He fixed all my issues on Tracker10. Thank you for all the help, Treldon!

Wonderful software with exceptional support !! Jessica , Neil , John , Linda all are great people !! Thanks guys for all your support 🙂

Called Tracker Tech support and had a great experience with Nick! He was thorough, pleasant, entertaining, and was able to fix the issue in a timely manner. 🙂

Completed a webinar recently - content was relevant to new software features at the advanced level.

Ky

ALWAYS PROFESSIONAL AND HELPFUL

Ky was extremely helpful and knowledgable.

Yesterday we had the pleasure of Tema assisting us with advanced learning with our program. She took the time to simplify & so us the most efficient ways to do things. Darlin - where have you been. Hoping to book her back with us soon! Again many thanks from everyone.

A comprehensive dental software and good support

Theresa was our Tracker trainer for The Wright Clinic in London. It is a dental clinic providing care for the marginalized population. Theresa was very patient as she trained us in a program that none of us were familiar with. She spent time with us individually as we each learned our part of the program that we would be dealing with on a daily basis. She is truly an expert and still to this day is guiding me with different aspects of the program. Tracker has truly made our life easier now that we have it down pat and all thanks to Theresa for being so wonderful at her training!!! Kim Jovichevich

These guys always take care of the issues that may come up. Whether it is something big or small, they always take the time to explain to myself or staff. Spoke with Kirk today, and he helped avoid some major database issues to keep the practice running smoothly. Keep up the great work!

Had the pleasure of talking to Mark today. He addressed each situation I brought to his attention and was able to successfully guide me to a resolution. He was calm, knowledgeable and efficient.
Casa Dental, Dupont
Jessica

Ky, I would really like to thank you for your help and guidance today. You were extremely helpful and also friendly on the phone, answering all my questions in a very professional and easy to understand way.
thank you again!!

Ky, I would really like to thank you for your help and guidance today. You were extremely helpful and also friendly on the phone, answering all my questions in a very professional and easy to understand way.
thank you again!!

I had the pleasure speaking with Aleks Maksimovic at The Bridge Network. He explained a few things regarding templates that was very good information and he also did a recoding for my template which I thought he went above and beyond to help us out. Thank you Aleks for the great customer service very much appreciated.

My office uses Tracker for our dental software. We were experiencing some issues with the automatic email system and I had left a message on the Tracker help line. One of the employees, Neil, called me back the very next business day and resolved all the issues I was having. He was knowledgeable, pleasant on the phone, and explained all the technical issues I was experiencing in very easy to understand terms. Would recommend!

Dalida and Jesse came to our Dental Office to train our team with Tracker, they were excellent the all time, very patient, and the way to train us was amazing, in only 2 days we already feel so comfortable in using Tracker, I would definitely recommend them! Thanks a lot for all the help 🙂

Our specialty dental practice recently became a new Tracker client. We had the fortunate experience of having Dalida as our in-office trainer. She made the transition from our previous software as smooth as possible. She is friendly, knowledgeable and helpful. She made sure that everyone at the office was comfortable with the transition. Also, thanks to Kelly at head office for answering all of my questions.

Adina was knowledgeable, friendly and patient with us during the training. She was able to help us with any questions and to make sure everything was running correctly. She helped make daily tasks more efficient and offered advice if she thought something else would work.

We have had a few issues due to a power surge and I have called Nick at Tracker support 4 times today. He is without doubt the most patient person I have spoken to there. He is friendly and very knowledgable. He fixed our system and seemed happy to do so, even after the fourth call. Thanks Nick, you are a star (or a 5 stars)

I had a pretty dire issue and called Tracker Support. Was greeted by Nicholas who helped resolve my issue in no time. Nicholas, it is always a pleasure to work with you. I know that I am in good hands when you pick up. While Tracker Support is incredibly helpful, I do find that Nicholas goes above and beyond. Thanks again! - Sarah

Dan at Tracker and all Tracker employees are extremely helpful and always available and have the right answers. I recommend them 100%. I have been using them for 10 years now within the clinics I have been working in and have never had an issue. I am always able to let anyone know my experience if any one has questions about how Tracker is in the Dental clinics.

We were having issues with insurance cheques and Dan at Tracker Support helped me along the way. It took us a few weeks of back and forth but he followed up with me every week to work on the issue at hand. Tracker Support has been a great help to us for many other issues as well and I would recommend this program to any office.

Lea from Dr. Daniel Zimmermans office. Just received the Tracker 11 upgrade. I spent an hour and a half today with Kirk on training session. Kirk was very kind and patient. Dr Zimmerman and I are very grateful for his compassion and guidance. We highly recommend him!

Spoke to Ky . I had the most amazing experience. He took his time and answer all my questions as well as listening of every little details I have a concern with, I fell more confidence today after talking to him regarding updated some medicals forms. In general he knows very well what he is talking about. He also took his time to ask me otter things about the program in case I wasn't sure. He is a great support hopefully stay with tracker forever.

Garcia Dental Care-Queen had the pleasure and privilege to have Adina Bartos for Tracker 11 training in our office. She was very informative and structured which allowed for a great deal of information to be shared. We would highly recommend Adina as your trainer.

NICHOLAS from customer support deserves a big fat raise. He was SUPER HELPFUL, courteous, and went above and beyond helping us get our covid screening templates and confirmation messages up to a top notch level of quality. I really appreciated his ease and proactivenes. In 8 years of working in dentistry, I must say that after speaking with HUNDREDS of customer service representatives, Nicholas' customer care and work ethic goes UNMATCHED with anyone that has been on the other end of the phone line trouble shooting with me before. THANK YOU !!! Keep making people laugh. You made my day, and I know you will bless many others!... GIVE THIS GUY A RAISE!!!!!!!!!!

Adina was knowledgeable, friendly and patient with us during the training. She was able to help us with any questions and to make sure everything was running correctly. She helped make daily tasks more efficient and offered advice if she thought something else would work.

Today I called and spoke with Nick!!! I always like speaking to Nick because he know every answer to all my questions. Nick is super personable. I have been in customer Service for over 20 years and Nick is a superstar in customer service. Tracker you have a great employee and he deserve a raise and please let him know how I as a customer I 1000% appreciate all his help and conversations every time I call tracker for help. I have done tons of hiring and as a manager in dental I would have hired Nick in a min!!! Thank You Nick for all your help and I love our great conversations- I do not feel like a number when I call Tracker with Nick!!! Keep up the amazing customer service NICK!!!!

We had training with Joanie and she was wonderful. Very knowledgeable, patient and friendly. Tracker is easy to use and their tech support team are great as well. Would highly recommend the program.

Nick is always a tremendous help each time we call for support. He offers humor to the conversation which makes us feel as if no question is too ridiculous to ask!

Theresa was our Tracker trainer for The Wright Clinic in London. It is a dental clinic providing care for the marginalized population.
Theresa was very patient as she trained us in a program that none of us were familiar with. She spent time with us individually as we each learned our part of the program that we would be dealing with on a daily basis.
She is truly an expert and still to this day is guiding me with different aspects of the program. Tracker has truly made our life easier now that we have it down pat and all thanks to Theresa for being so wonderful at her training!!!
Kim Jovichevich

We recently had Jerome visit our office to do a general software update session for the group. We have some new staff and others that are very comfortable with Tracker. We all had lots of helpful info we took away from our session that we can implement into our daily routines.

Our trainer was amazing and despite several computer glitches taught us how to make the most of the new tracker eservices and remained calm and friendly. We are looking forward to the huge stress reduction this time saving program will give us 🙂

Tracker 11 has made it so much easier to manage our day. The software can do everything you need and then some with just a click of a button. The integration and training were flawless. I highly recommend Tracker as your dental software program.

Thank you for the ongoing and informative webinar series - each time we participate we become even more efficient in our client care as you introduce us to additional features we were not fully utilizing!! 😊👍

Tracker is by far my favourite dental software program . It is user friendly and has great tech support. Nicholas was an exceptional today, and Cameron has also really wowed me with above and beyond service. Thanks for always helping to smooth out whatever issues may arise in our day!

Thank you very much Ky. Your help today trouble shooting our problem was excellent. Your patience with us was above and beyond. The transition from Tracker 10 to Tracker 11 has a real learning curve and you helped so much to balance with our batch payment. We can go home now. Thank you. You are a great asset to your company.

My experience with Tracker & their support team has been incredible! I've had one on one training with Jessica and she's been very helpful from the beginning. I love that she's quick to respond via email whenever I have questions regarding payments or insurance. This is my first time using Tracker, and I find it very user friendly!

I have been a Tracker user for the last 16 years, as long as I have owned my practice. I have always been very happy with the system. It all flows well, integrates the charting, x-rays, and reports so efficiently. I have to add that what they have done to help with the new COVID protocols is so impressive. We have automated the screening tools to be sent to all patients prior to their appointments, have set up a virtual waiting room, and many other very useful additions. GREAT work and always good support. Thank you, John, Neil and the Tracker Team!

IT support is fully knowledgeable, responds in a timely manner and is super punctual with over phone appointments. Today Dan did some necessary updates on our Tracker software and fully explained what was being done. He was professional and provided answers to my several questions. We have always been happy with their service from day one whether it was IT support or calling in to as a quick question. Thank you so much for your professionalism and expertise! -Lawrence Midland Dental Centre-

Just finished another great Webinar this afternoon - We made the decision to switch the clinics in our organization to Tracker a while ago and have never once looked back. It has enabled us to switch our clinics to being paperless, more efficient, and feel more connected with our patients than ever. The tech support has been awesome and a big shout out to the trainers Dalida and Jerome- couldn't have asked for better! Their support, patience and knowledge made the transition easy. We love the on-going connection we have to them via Webinars, blogs, continued communication and training sessions to build on the foundation they laid out. Answers are always a quick call/email away! Thanks all for a great experience to everyone at Tracker

We have been using Tracker Dental software for over 15 years at our clinic. The Bridge Network's constant innovations and support are amazing. I spoke with Nick from Tech support and he was absolutely awesome. Highly recommend 🙂

Tracker's e-services are absolutely fantastic! Our office has been able to save so much administrative time with features like E-forms, two way texting, and reviews! The e-forms have truly allowed our office to run much more efficiently, especially considering the new COVID protocols. Additionally, every time we have a question the teams at tracker always returns calls promptly, and ensure all our questions are answered. They often end up teaching us more about some of the powerful tools tracker has, in such easy to understand ways. I've also attended some of the webinars, and they are really great info sessions that help you better understand the full capacity of the software. Thank you!

Today I had the pleasure of speaking with Nick. I never take the time to write reviews however I feel this experience is worth the effort. Not only did he resolve my complicated accounting challenge in a very timely manner, he was also very friendly, professional, patient, hilarious and turned a frustrating situation into an enjoyable learning experience. I highly recommend this company based on my assistance today. Nothing short of spectacular customer service!!!

Had the pleasure of having Dan G as our IT Support today. We were upgrading our system and had a few questions. Not only was he very informative and insightful but he was a delight to talk to as well. He has impeccable customer service skills. I highly recommend Tracker - The Bridge Network not only for their software but for their amazing customer service that their team provides! 5 stellar stars from our office - Northern Horizon Dental

I deal with Tracker Support quite frequently and they are always super helpful. I had Nick help me today and it was probably the best conversation I've ever had with a Tracker Support Staff. He was able to fix my issue quickly and was a pleasure to talk to! He was personable and funny. Thanks for all your help Nick!

Had the pleasure of having Nicholas as our IT Support today. We had questions about using the hygiene retention list and appoint manager. Not only was he very informative and insightful but he was a delight to talk to as well. He has impeccable customer service skills. I highly recommend Tracker - The Bridge Network not only for their software but for their amazing customer service that their team provides! 5 stellar stars from our office - Shannon

Our clinic has had an amazing experience with Tracker. They have helped us set up our Pediatric Dental office. Michael and Jessica have provided us with excellent customer service. They make themselves available when needed and are quick to respond to issues. We would recommend them without hesitation!

We have been partnered with The Bridge Network since 2002 and they are a great company to deal with. Their technicians are fabulous and their trainers are fantastic. We had a "glitch" recently and the technical team never gave up until the solution was found. (Thanks Dan!) We are a large office and very busy so timely solutions are imperative....that is what we receive from Tracker everytime!

We had another phase of training for our new software Tracker. This software continues to impress me!! Our training was with Adina & she was in a word awesome!! She explained everything in a clear & concise manner, she even had many helpful ideas that we could implement to make the transition to paperless easier!! We all felt much less intimidated afterwards. Thank you Tracker & Adina for your continued excellent service..

We have used Tracker for the last 7+ years and have used both Tracker 10 and 11, so I've seen many great changes and improvements with the software. We've transitioned from 1 office to 3 offices, and merging the database together earlier this year. John was awesome with helping us with the big merge! He was always there to make sure we had a smooth transition. When we have any issues and he's not available, he's quick to redirect us to another tech on his team - Greg and Steve - who are also very knowledgeable and helpful! We highly recommend Tracker as it's very user-friendly and there's so many features that come with the software that I am still learning about today.

We just set up a Pediatric Dental practice and would highly recommend Tracker. The program has so much to offer from clinical and business standpoints. It is user friendly and helps us to be more efficient. The customer service has been excellent from demo to training. Michael has went above and beyond to help us. Jessica is a skilled, friendly, patient and excellent trainer. The team as a whole is professional and very customer service oriented.

I have been using Tracker since 1999. I recently upgraded to Tracker 11 and it has made all the difference to our clinic. The training/support from Dalita was awesome. Her vast knowledge jump started us into utilizing the program more efficiently. The follow up training with Theresa was awesome as well. Both trainers are knowledgeable, fun to work with and encouraging. I highly recommend this software program and these two ladies- enthusiastic personalities and left us feeling it was money well spent.

I want to say that Daniel Engel has been a great help to me while getting to know and use Tracker in our office. He has been patient and informative and has gone above and beyond to make sure I understand Tracker and has helped implement some of our T Word forms while on the phone with me. Sometimes little problems seem so great when your working at something new and its reassuring to have good people helping you out.