The only Practice Management Software
you’ll ever need

Tracker Tech Support is always so helpful!
They are always going above and beyond, and are very informative. They not only fix the issue but walk you through how to troubleshoot it.
I just spoke with Nick and he is always so friendly and understanding!

We were having ongoing issues with our EDI submissions and had a few calls to Tracker for help. All technicians we've had to work with have always been friendly and helpful. However, this time around the issue was a little more complicated than usual and the technician, Mark was persistent in his effort to resolve this. He was extremely patient and needless to say very helpful. He offered great technical help/service trying to resolve the issue. It took a few remote session but he managed to correct it and I was impressed and pleased that he would called us back a day or 2 later to followed-up and make sure all was working. Great service!

We were having ongoing issues with our EDI submissions and had a few calls to Tracker for help. All technicians we've had to work with have always been friendly and helpful. However, this time around the issue was a little more complicated than usual and the technician, Mark was persistent in his effort to resolve this. He was extremely patient and needless to say very helpful. He offered great technical help/service trying to resolve the issue. It took a few remote session but he managed to correct it and I was impressed and pleased that he would called us back a day or 2 later to followed-up and make sure all was working. Great service!

We recently had training from Adina and it was such a great experience! She was kind, knowledgable, patient and solutions-focused, and our team was left feeling confident about applying what she had taught us. It was wonderful to work with someone so focused on the practices' and team's success - thank you again!

I was very impressed with Dan on the phone today he helped me find some information that really had me stumped it took only a few minutes and he was so nice and quick it started my day off great. I find the staff at Bridge Network so helpful.

Called Tracker Tech support and had a great experience with Nick! He was thorough, pleasant, entertaining, and was able to fix the issue in a timely manner. 🙂

Called Tracker Tech support and had a great experience with Nick! He was thorough, pleasant, entertaining, and was able to fix the issue in a timely manner. 🙂

These guys always take care of the issues that may come up. Whether it is something big or small, they always take the time to explain to myself or staff. Spoke with Kirk today, and he helped avoid some major database issues to keep the practice running smoothly. Keep up the great work!

These guys always take care of the issues that may come up. Whether it is something big or small, they always take the time to explain to myself or staff. Spoke with Kirk today, and he helped avoid some major database issues to keep the practice running smoothly. Keep up the great work!

Had the pleasure of talking to Mark today. He addressed each situation I brought to his attention and was able to successfully guide me to a resolution. He was calm, knowledgeable and efficient.
Casa Dental, Dupont
Jessica

Ky, I would really like to thank you for your help and guidance today. You were extremely helpful and also friendly on the phone, answering all my questions in a very professional and easy to understand way.
thank you again!!

Ky, I would really like to thank you for your help and guidance today. You were extremely helpful and also friendly on the phone, answering all my questions in a very professional and easy to understand way.
thank you again!!

I had the pleasure speaking with Aleks Maksimovic at The Bridge Network. He explained a few things regarding templates that was very good information and he also did a recoding for my template which I thought he went above and beyond to help us out. Thank you Aleks for the great customer service very much appreciated.

Adina was knowledgeable, friendly and patient with us during the training. She was able to help us with any questions and to make sure everything was running correctly. She helped make daily tasks more efficient and offered advice if she thought something else would work.

Today I called and spoke with Nick!!! I always like speaking to Nick because he know every answer to all my questions. Nick is super personable. I have been in customer Service for over 20 years and Nick is a superstar in customer service. Tracker you have a great employee and he deserve a raise and please let him know how I as a customer I 1000% appreciate all his help and conversations every time I call tracker for help. I have done tons of hiring and as a manager in dental I would have hired Nick in a min!!! Thank You Nick for all your help and I love our great conversations- I do not feel like a number when I call Tracker with Nick!!! Keep up the amazing customer service NICK!!!!

Today I called and spoke with Nick!!! I always like speaking to Nick because he know every answer to all my questions. Nick is super personable. I have been in customer Service for over 20 years and Nick is a superstar in customer service. Tracker you have a great employee and he deserve a raise and please let him know how I as a customer I 1000% appreciate all his help and conversations every time I call tracker for help. I have done tons of hiring and as a manager in dental I would have hired Nick in a min!!! Thank You Nick for all your help and I love our great conversations- I do not feel like a number when I call Tracker with Nick!!! Keep up the amazing customer service NICK!!!!

We had training with Joanie and she was wonderful. Very knowledgeable, patient and friendly. Tracker is easy to use and their tech support team are great as well. Would highly recommend the program.

Nick is always a tremendous help each time we call for support. He offers humor to the conversation which makes us feel as if no question is too ridiculous to ask!

Theresa was our Tracker trainer for The Wright Clinic in London. It is a dental clinic providing care for the marginalized population.
Theresa was very patient as she trained us in a program that none of us were familiar with. She spent time with us individually as we each learned our part of the program that we would be dealing with on a daily basis.
She is truly an expert and still to this day is guiding me with different aspects of the program. Tracker has truly made our life easier now that we have it down pat and all thanks to Theresa for being so wonderful at her training!!!
Kim Jovichevich

We recently had Jerome visit our office to do a general software update session for the group. We have some new staff and others that are very comfortable with Tracker. We all had lots of helpful info we took away from our session that we can implement into our daily routines.

Our trainer was amazing and despite several computer glitches taught us how to make the most of the new tracker eservices and remained calm and friendly. We are looking forward to the huge stress reduction this time saving program will give us 🙂

Tracker 11 has made it so much easier to manage our day. The software can do everything you need and then some with just a click of a button. The integration and training were flawless. I highly recommend Tracker as your dental software program.

Thank you for the ongoing and informative webinar series - each time we participate we become even more efficient in our client care as you introduce us to additional features we were not fully utilizing!! 😊👍

Tracker is by far my favourite dental software program . It is user friendly and has great tech support. Nicholas was an exceptional today, and Cameron has also really wowed me with above and beyond service. Thanks for always helping to smooth out whatever issues may arise in our day!

Thank you very much Ky. Your help today trouble shooting our problem was excellent. Your patience with us was above and beyond. The transition from Tracker 10 to Tracker 11 has a real learning curve and you helped so much to balance with our batch payment. We can go home now. Thank you. You are a great asset to your company.