Fee Guides
Fee Guide Installation
Please note certain provincial associations distribute a username and password that is required for fee guide installations. If you are prompted, the download cannot be completed until these credentials are entered. If you do not have the credentials, you must contact your association directly.
Tracker representatives do not have this information.
Due to last-minute association changes, fee guides are only made available 1 – 2 days before the effective date, not any sooner. Offices will receive an email notification when the fee guide has been made available for installation.
Tracker 12
With Tracker 12, for offices that have the previous year’s fee guide installed, the system will check once a day and download the newest fee guide (ex. The 2024 fee guide must be installed for the 2025 fee guide to be downloaded automatically). This process will not involve any user intervention. Even if installed, Tracker will not default to the new fee guide until the effective date.
If the fee guide has not been installed automatically, please proceed with the Tracker 11 / Manual Installation steps below.
Tracker 11 / Manual Installation
Please note it is best to perform the following steps on the first effective date
Go to a computer that has Internet access
Click on Configuration | Fee Guides | Install Fee Guide
Note: At this screen you may be automatically prompted for an available update to a fee guide.
Click on Install From Internet
Select the Type of Fee Guide
Select your Province
Checkmark all Fee Guides to be installed on the right side
Click on Install Selected Files
Please note certain provincial associations distribute a username and password that is required for fee guide installations. If you are prompted, the download cannot be completed until these credentials are entered. If you do not have the credentials, you must contact your association directly.
Want to update Fee Guide Prices? Click Here
Want to update Treatment Plans? Click Here
Provider Billing Guides
To ensure your providers are using the latest guide, kindly go to Configuration, then select Providers. Kindly ensure the Fee Guide is set to the correct series and year being latest.
Canadian Dental Care Program Fee Guides
As Per The CDA: These are the dates when you will be able to submit codes
Schedule A: April 1st, 2024
Schedule B: October 1st, 2024
Ortho: “Starting in 2025”
Information on which codes belong to which schedule can be found by clicking here
If you are experiencing difficulty with submitting procedure codes, or have questions about eligibility and requirements, please contact your provincial association.
How To Check if the Fee Guide was Installed
To check if the latest FG has been installed:
Go to the Configuration Tab, then select Fee Guides and then Edit Fee Guide
You might need to change the ‘Type’ for the criteria at the bottom of the window based on what type of Fee Guides you use, but this should indicate what you currently have installed your system. If the update was successful, you should be able to see the 2025 version of the Fee Guide on this list. Otherwise, please follow the steps on how to manually update/download the latest Fee Guide
Fee Guide Installation for USA Offices
To update simply go to Configuration then Fee Guides and select Install Fee Guides. From there click on the Update Core button.
Next go to Configuration then Fee Guide and Edit Fee guides. From there you can add and edit your codes.